Kennesaw Campus Student Mail
**Please note: This page is for Kennesaw Campus Student Mail only. Please visit the Marietta Campus Student Mail page if you are a Marietta Campus Residential student.**
Kennesaw Campus Postal Services provides the University with convenient access to mailing services. We process and distribute interoffice mail as well as incoming and ougoing mail for the University. Campus Postal Services provides United States Postal Service express mail, priority mail, and tracking services and offers envelopes, boxes, and postage for sale.
Residential Kennesaw Campus students pick up their mail and packages at Talon Express, located on the second floor in the James V. Carmichael Student Center.
Regulations, Guidelines and Procedures
The correct address format for mail and common carriers is as follows:
KSU ID Number
1000 Chastain Road
Kennesaw, GA 30144
Students without a KSU ID number will not receive an email. Students will also not receive an email for items when addressed to:
- A nickname
- In care of second party
- Items addressed to a parent
Collecting Packages and Mail
Residential students living on the Kennesaw Campus with properly addressed packages and first-class mail will pick up their mail at Talon Express, located on the second floor in the James V. Carmichael Student Center. Until you receive an email, your item is not ready for pickup. A valid picture ID will be required to pick up the item.
- Students have 15 days to pick up their package or first-class mail.
- To ensure receipt, Talon Express will send two email notifications for packages during the 15 days.
- After 15 days, the item will be returned to the sender.
Recipients will either receive an email from "Packcity" firstname.lastname@example.org or directly from Talon Express:
- Packcity Locker Notification: You will receive an email with pick up codes that contain an identification and authentication code. The email will be sent from Packcity.es.
- Directly from Talon Express: You will receive an email directly from Talon Express. Your package will be at Talon Express for pick-up.
** If using the Outlook App, the email may fall into your “Other” folder in lieu of your inbox**
Emergency Package Pickup Authorization:
If for any reason you are unable to pick up a package or mail, another individual may be designated to pick up the item(s) on your behalf from Talon Express. The recipient must forward the received email to email@example.com. With the name of the authorized individual picking up the item. The individual picking up the item must bring a picture ID.
Unidentified Recipient Items
Items received with an unknown recipient will not be logged in; these items will be held for seven to ten working days before being returned to the sender. It is the responsibility of the recipient to check with Talon Express if expecting a package or mail and have not received an email notification. Mail recipients should be prepared to provide as much information as possible about the item, including the tracking number and name of the sender.
Non-Residential Students Mail
Commuter students will not receive an email notification for packages or mail. However, if a package does come in for a student that does not live in housing, the package will be held for ten days. After the ten-day period, the package will be returned to the sender. Any item that does not have a tracking number, such as regular mail will be returned to the sender the day it is received.
If you have moved or graduated, the USPS will forward all first-class mail for three months. Packages will not be forwarded and will be returned to the sender.
Illegal contraband is not permitted through KSU Postal Services.